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An Evaluation of In-Service Training in a Public Welfare Setting
Abstract
Evaluated is an ambitious, year-long staff development program in which an attempt was made to disseminate a short-term, goal-oriented service approach -- the task-centered model -- throughout a state welfare department. The program included workshops with line staff & supervisors, & a more intensive training component with a group of volunteer staff members (N = 29) who applied the model in the field. The impact of training was assessed by independent judges who analyzed samples of case records (N = 226) from periods prior to & following the program. In addition to pre-post comparisons, changes in the practice of staff who had received more intensive training were compared with changes in the practice of remaining staff. Although some evidence of a training effect was found, the findings failed to demonstrate that the program had made a substantial impact on staff practice. Recommendations are offered to help trainers avoid pitfalls in conducting programs of this type. 2 Tables. Modified HA.
Journal
(Spring 1980)
vol4
no1
pages71-85
Categories
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Education and Training
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Staff Development and Training
