Building the Knowledge Base of Nonprofit Management:
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Accreditation of human service agencies: costs, benefits, and issues.
Unlike schools, universities, and hospitals, human service agencies have not typically been subjected to regular or rigorous accreditation procedures. Over the past several decades, however, there has been a steady movement toward accreditation requirements, prompted by competitiveness, and the emphases on accountability, effectiveness, and quality assurance. The authors review the meaning, formats, and methods of accreditation. They report on their study of the perceptions and practices of 121 human service agencies relating to the concept of accreditation. The article concludes that the need for accreditation is gaining acceptance in the human service arena, and they suggest that such self-regulation is preferable to eventual governmental regulations. (Journal abstract, edited.)
Evaluation and Information Management
Accountability and Efficiency