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Race and job satisfaction in human service employment
Abstract
More than 1,200 black, Caucasian, and Hispanic county human service workers located in Dade County, Florida, Genesee County, Michigan, and Sacramento County, California were surveyed to determine whether or not racial/ethnic status was related to job satisfaction levels as assessed by two standardized indices: the Index of Job Satisfaction and the Morse Index of Intrinsic Job Satisfaction. The data indicate that racial status does not act directly to suppress or enhance job satisfaction in human services work. There were several statistically significant differences observed among the races on demographic variables, including age, income, employment longevity, and education. Additionally, the counties that were most or least impacted by budgetary cutbacks emerged as significant predictors of job satisfaction.
Journal
(1989)
vol13
no1
pages75-94
Categories
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Diversity
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Workforce
