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Beyond affirmative action: toward a model of diversity and organizational inclusion
Abstract
Diversity management has become a central issue in human resource programs in many organizations as they focus on developing a competitive advantage in the 21st century. Research findings indicate the need to focus on the notion of inclusion vs. exclusion and to provide a theoretical framework that uses this concept. The social work profession, with its emphasis on cultural sensitivity and its ethical approach to diversity in organizations, is well positioned to contribute to such a theoretical framework. The author (1) presents a conceptual model that incorporates the notion of inclusion-exclusion continuum into an overall model of diversity in the workplace; (2) outlines linkages between diversity characteristics, inclusion-exclusion, and personal and organizational outcomes such as job satisfaction, organizational commitment, and general well-being; (3) derives specific propositions from the conceptual model that can be used in future empirical testing of the model; and (4) formulates implications for future research and for social work practice with diverse organizations at the micro-, mezzo-, and macro-levels. (This is one of 12 articles in a special issue on occupational social work.). (Introduction, edited.)
Journal
(2000)
vol23
no3
pages47-68
Categories
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Diversity
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Workforce
