Log in
Building the Knowledge Base of Nonprofit Management:
A Searchable Database
Comparing Volunteers and Employees in a Test of Etzioni's Compliance Typology
Abstract
Amitai Etzioni's compliance-based typology (A Comparative Analysis of
Complex Organizations [see SA 11:7/63A7172]) provides a widely
referenced foundation for scholars of voluntary associations. The
extent to which this typology aids in understanding the actual
interpersonal influence processes in organizations was examined. Two
hypotheses were derived from his postulates concerning the relative
subordination of low-level members: those holding formal leadership
roles in normative organizations will be less influential than their
utilitarian-organization counterparts; & low-level members of
normative organizations will be more influential than low-level
members of utilitarian organizations. Interviews & questionnaire
responses of 101 affiliates of 14 service organizations did not
support the hypotheses, leading to a reevaluation of the compliance
typology, & the suggestion that "task" was its implicit
basis. 2 Tables, 9 References. Modified HA
Journal
(1983)
vol12
no2
pages22-30
Categories
-
Volunteers
