Log in
Building the Knowledge Base of Nonprofit Management:
A Searchable Database
Experiment in Intra-Organizational Coordination
Abstract
A description of the efforts of a state child welfare agency in the
northeastern US to pilot an experiment in intraorganizational
coordination aimed at standardizing operations among its 1,000 child
protective service workers. The effort engages county managers &
caseworkers in the development of comprehensive work plans that
operationalize all aspects of service delivery. A philosophy of
"community social work" is applied as a framework for
practice, & knowledge-building is utilized as a key integrative
device as staff participate in a systematic clarification of agency
goals, values, & service methods. Obstacles to implementation are
discussed, as are the program's accomplishments in promoting unity of
effort. 19 References. AA
Journal
(1990)
vol14
no4
pages103-116
Categories
-
Managing External Relations
-
Other Inter-organizational relationships
