University of California | School of Social Welfare | Center for Social Services Research | Berkeley, CA 90720 | www.mackcenter.org


 

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Factors Affecting Agency Capacity for Inter-Organizational Coordination

Abstract

A discussion of interorganizational coordination (IOC), ie, the activities & interactions contributing to complementary resource exchange among autonomous human service agencies. The recent trend has been for larger, state-level operations to give way to smaller community-based facilities, thereby increasing the need for IOC. Issues of service delivery in this new climate are discussed, emphasizing factors impacting decisions concerning IOC. Factors affecting community-based services' capacity for IOC are examined: (1) local government experience; (2) public awareness of & attitudes toward the dependent populations; (3) fiscal capacity & willingness to support IOC services; & (4) managerial capability of local governments. Mechanisms that can be utilized to encourage IOC are reviewed, including information & referral, case management, & the concept of single point of client access. 33 References. C. Grindle

Journal

Administration in Social Work

(1990)
vol14 no4 pages73-85

Categories

  1. Managing External Relations  
  2. Other Inter-organizational relationships