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The Performance of Performance Indicators in the Arts
Abstract
The introduction o performance indicators into the field of the arts and culture has been fraught with difficulties. It is the premise of this article that many of those difficulties can be traced to tensions arising out of the actual uses of performance indicators in the arts. Based on concrete examples of the use of performance indicators, the author examines four different Junc¬tions-affecting behavior, evaluating behavior, monitoring be¬havior, and inferring behavior-and explores some of the issues arising from each one.
Journal
(1997)
vol7
no3
pages253
Categories
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Nonprofit Service Sectors
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Arts