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A Workforce or Workplace Crisis?–Applying an Organizational Perspective to the Study of Human ServicesEmployment
Abstract
This paper applies an organizational perspective to the
study of employment in human services workplaces, specifically domestic
violence services agencies. The author used the theory of firmlevel
labor markets to investigate how organizations occupying the same
field of service may nonetheless differ in their approaches to granting instrumental
benefits to their jobs. Data come from the population of 25
nonprofit domestic violence programs and their employees in a Midwestern
metropolitan area. Examining a range of employment benefits, the
author found that agencies as a whole and specific, comparable jobs differed
in the access they provided to these “workplace opportunities,” and
concludes by discussing the theoretical and organizational implications
of this variation for the workforce outcomes of recruitment, retention and
diversity.
Journal
(2007)
vol31
no3
pages41-61
Categories
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Personnel
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Managing NGO Human Resources
