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Relationships between Employee Training and Error Rates in Public Welfare Programs

• Petty, M M
• Bruning, Nealia S

Abstract

The relationship between employee training & error rates in public welfare programs was investigated utilizing a questionnaire survey of 2,625 predominantly F employees of 4 major public welfare programs. The results provided some support for the hypothesis that employee training, especially on policy & procedures, is associated with lower error rates. The implications of these findings for centralized training functions & training information systems are discussed. 5 Tables. Modified HA.

Journal

Administration in Social Work

(Spring 1980)
vol4 no1 pages33-42

Categories

1. Education and Training  
2. Staff Development and Training  

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