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Needs assessment for staff training
Abstract
Described are three survey methods for quantifying staff training needs: the task-based, knowledge-based, and the "worker ability/characteristic" methods. The task-based method is constructed through job analysis and pinpoints tasks that could be performed more effectively after staff training. The knowledge-based method asks staff to specify content areas in which training might improve their job performance. Job hindrance is the focus of the third method. The worker ability/characteristic survey enables staff to identify knowledge, skill, or interpersonal inadequacies that pose some hindrance to job performance. Each needs assessment method is defined, backed by a rationale, and briefly described regarding data collection and implementation. The conceptual and implementation criteria of each of the three methods are compared to highlight their strengths and limitations. It is contended that the worker ability/characteristic method is the most helpful to staff development personnel and program administrators because of its focus on knowledge, skill, and interpersonal competencies.
Journal
(1983)
vol7
no3
pages101-113
Categories
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Education and Training
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Staff Development and Training
