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Identifying Goals and Outcome Measures for Diversity Training: A Multi-Dimensional Framework for Decision-Makers
Abstract
Despite the growth in diversity training programs, little is known about the goal setting process used in developing diversity training & how its effectiveness is assessed. Based on in-depth interviews with 13 diversity consultants working in human service organizations, diversity trainers discuss their goals for managers, employers, & clients, as well as the methods they use to evaluate its effectiveness. Questions to guide decision-makers in identifying diversity training needs are offered, as well as directions for further research on diversity training. 3 Tables, 1 Figure, 32 References. Adapted from the source document.
Journal
(2000)
vol24
no3
pages53-70
Categories
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Education and Training
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Staff Development and Training
