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Facilitating services to multicultural communities in a dominant culture setting: an organizational perspective
Abstract
The study examines the issue of developing cultural competence in social workers from the perspective of the human service organization and its systemic characteristics. The discussion addresses three major aspects of developing cultural competence in organizational settings: (1) the limitations of current staffing patterns and programs; (2) the constraints and barriers to organizational change; and (3) the lack of fit between the needs of the workers and the culture of the agency. The study presents multiple examples to illustrate the often divergent views of multicultural professionals and the human service organizations they staff; and they propose a range of recommendations for administrators and staff members to develop shared goals of facilitating multicultural competence within the organization. (Journal abstract, edited.)
Journal
(1995)
vol19
no2
pages1-24
Categories
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Education and Training
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Staff Development and Training
