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Defining the nature of human service work for personnel system management
Abstract
Recent interest in the integration of human service programs at the local, regional, and state levels has led to increased attention on the management of multiprogram agencies. Focus on the management process has resulted in new efforts to develop auditing procedures and case-management mechanisms. The concern for developing new personnel management systems, however, has been absent. Reported on is part of a larger study designed to define the nature of human service work through the use of functional job analysis. The results of this study include a human service task bank that represents the first multiprogram effort to define in a task-specific format the range of human service work from direct service workers to district program administrators. (Journal abstract, edited.)
Journal
(1977)
vol1
no1
pages31-41
Categories
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Financial Management
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Managing
