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Centralizing management and decentralizing services: an alternative approach
Abstract
The authors describe and analyze the process and results of the Pennsylvania Rural Counties Human Services Project, which was designed to explore structural solutions to the continuing problems related to managerial efficiency and service accessibility. The participatory action research study resulted in a proposal for alternative organizational models for the delivery of public personal social services at the county level. (Journal abstract, edited.) in Social Work Abstracts 1977-2007/06.
CSA: The process & results of the Pennsylvania Rural Counties Human
Services Project, designed to explore structural solutions to problems
of managerial efficiency & service accessibility in rural areas,
are examined. The prototypical model of human services delivery lacks
functional integration, managerial control, & service access at a
single point of service delivery. Alternative approaches that allow
for centralization of management & simultaneous decentralization
of client services are considered: (1) integrated human services
agency with specialized teams, which allows for the optimization of
existing categorical arrangements; & (2) integrated human services
agency with decentralized teams, which allows for utilization of
uniquely local strengths & resources. 4 Figures, 23 References.
Adapted from the source document.
Journal
(1993)
vol17
no1
pages81-102
Categories
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Financial Management
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Managing
