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Consumer and worker participation in agency-level decision-making: some considerations of their linkages

• Katan, J
• Prager, E

Abstract

Both consumers and workers seek increased participatory involvement in the many spheres of activities within human service organizations. The coterminous realization of worker and consumer participation is a phenomenon of which there are few, if any, examples in the literature. Some of the points of complementarity and conflict between the two groups with respect to their strivings for increased participatory decision-making activities are examined. (Journal abstract, edited.)

Journal

Administration in Social Work

(1986)
vol10 no1 pages79-88

Categories

1. Financial Management  
2. Organizational Decision Making  

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