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Managers' and workers' views of the dimensions of participation in organizational decision making
Abstract
This case study from a child protective services division focused upon workers', supervisors', and administrators' varying assessments as to workers' capabilities for participation in decision making. Supervisors and administrators believed that workers participated more than workers thought they did. Workers desired more participation, and the levels desired were similar to the levels supervisors and administrators thought them capable of. Administrative decisions were seen by workers as crucial to service delivery. Preliminary suggestions for increasing participation in decision making are presented. (Journal abstract)
Journal
(1993)
vol17
no2
pages53-65
Categories
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Financial Management
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Organizational Decision Making
