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Role conflict among public welfare supervisors
Abstract
The author examines the unique forms of six types of role conflict as experienced by 62 supervisors representing three levels of middle-management positions in public welfare organizations. The findings, based on quantitative and qualitative measures in triangulation, suggest that role conflict is a multidimensional phenomenon and that supervisors' uniqueness in regard to role conflict is basically qualitative, not quantitative. Thus, in addition to being positively associated with the supervisory position, singular representations of role conflict, not acknowledged previously are reported. The author also asserts that incompatible policies, representing a most stressful type of role conflict, reflect the overpowering influence of environmental control. The study concludes with methodological and practical implications. (Journal abstract.)
Journal
(1991)
vol15
no4
pages35-51
Categories
-
Financial Management
