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Building the Knowledge Base of Nonprofit Management:
A Searchable Database
Achieving Growth and High Quality by Strategic Intent
Abstract
Can nonprofits simultaneously pursue continuous rapid
growth and maintain high-quality delivery of services? This article
is the story of the five-year experience of one nonprofit that has
attempted to apply the concept of “strategic intent” to its
operations in pursuit of this question. The idea of continuous rapid
growth seemingly dismisses the possibility of continued high
quality. But in a day when expansion of quality services is needed
in many segments of the nonprofit sector, the notion of the
possibility of rapid growth in services with high quality is of
great interest. [ABSTRACT FROM AUTHOR]
Journal
(Summer 1999)
vol9
no4
pages413-428
Categories
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Financial Management
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Strategic Planning