University of California | School of Social Welfare | Center for Social Services Research | Berkeley, CA 90720 | www.mackcenter.org


 

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Implementing Welfare Reform and Guiding Organizational Change

Abstract

Federal welfare reform has provided the impetus for profound changes at the level of county public social service agencies as they respond to mandatory work requirements & time limits for their clients. At the forefront of this change are the directors of these agencies who are leading a process of cultural, systemic, & community change. This study looks at qualitative data drawn from interviews & ongoing consultation with 10 county social service directors as they reflected on the first two years of welfare reform implementation. The key findings include: (1) identification of major organizational challenges; (2) the core values guiding the directors' leadership of the change process; & (3) lessons emerging from reflection while engaged in the change process. The learning organization principles outlined by Senge (1990) form the framework for interpreting the findings. 2 Figures, 3 References. Adapted from the source document.

Journal

Administration in Social Work

(2002)
vol26 no1 pages61-77

Categories

  1. Nonprofit Organizations (Theory)  
  2. Organizational Environment