Log in
Building the Knowledge Base of Nonprofit Management:
A Searchable Database
Coping with incompatible expectations: role conflict among directors of manpower agencies
Abstract
In designing federal social service programs, policymakers do not sufficiently consider the task of administering the program at the community level. Attention is drawn to the dysfunctional consequences of emphasizing vertical integration and quantitative measures of performance within federal social service delivery systems. Data are presented on the role conflict experienced by heads of manpower agencies stemming from incompatible expectations from staff members, local community leaders, and hierarchical program administrators. The effects of these conflicts on the task of administering these agencies are also explored, and their implications for program design are considered. (Journal abstract, edited. Janice S. Thomas.)
Journal
(1977)
vol1
no4
pages379-393
Categories
-
Nonprofit Organizations (Theory)
-
Structures and Processes
