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A Tool to Expand Organizational Understanding of Workforce Diversity: Exploring a Measure of Inclusion-Exclusion
Abstract
Explores a possible measure of the concept of inclusion-exclusion,defined as the degree to which individuals feel involved in critical organizational processes, & seen as a potential link between personal differences (eg, race, gender, age) & organizational effectiveness that can reduce inequalities in a heterogeneous workforce. The theoretical basis of inclusion-exclusion in social-psychological theories of interpersonal behavior, group behavior theory, & organizational behavior literature is described. A 14-item scale based on perception of inclusion-exclusion with regard to the decision-making process, work group involvement,& access to information & resources was developed & tested with 158 Master of Social Work-level students. Reliability & convergent & discriminant validity were found between measures of alienation & satisfaction. Future development & testing of the measures in different settings & populations are recommended. It is concluded that the inclusion-exclusion concept could ultimately replace one-dimensional examinations of workers' characteristics & help make diversity central to organizational strategy & operations.
Journal
(1998)
vol22
no1
pages47-64
Categories
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Nonprofit Organizations (Theory)
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Structures and Processes
