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Administrative Priorities: The Impact of Employee Perceptions on Agency Functioning and Worker Satisfaction
Abstract
Given that (1) social service organizations operate according to determined goals & priorities, (2) social service organizations are receptive to social change & new needs which might change or add to priorities, & (3) a more efficient & effective service will exist when administration & service deliverers share the same priorities, a study of the perceptions of social service employees about their administration priorities was conducted. Employees (N = 132, a 70% response rate) representing 12 southern Calif social service agencies & randomly selected controlling for agency size,were asked to rank order 6 priorities commonly found in human services agencies in terms of their degree of emphasis during the previous year period in which the Rs were employed. Rankings were analyzed with Spearman r coefficients. In the agencies studied increasing accountability to funding sources represented the most dominant
Journal
(1978)
vol2
no4
pages391-399
Categories
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Nonprofit Organizations (Theory)
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Structures and Processes
