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Resiliency and Burnout: Protective Factors for Human Service Managers
Abstract
Explores the applicability of previous research on
resiliency-enhancing protective factors to the reduction of burnout in
human service managers, using 1996 mail questionnaires. Scale data
from 101 human service managers in NH indicate statistically
significant correlations between lower Maslach Burnout Inventory
scores & such protective factors as social support, maintaining
one's sense of professional mission, receiving recognition for one's
job-related talents & skills, & increasing one's sense of
self-efficacy. Implications for managers, agencies, & future
research are discussed. 4 Tables, 38 References. Adapted from the
source document
Journal
(1998)
vol22
no3
pages39-54
Categories
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Personnel
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Employee Behavior and Wellbeing
