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A Competency-Based Method for Providing Worker Feedback to CPS Supervisors
Abstract
Describes a new instrument designed to allow child protective services
(CPS) supervisors to receive feedback from workers on specific
competencies vs global performance. The instrument grew out of
questionnaire data from 6 focus groups (N = 17 workers & 6
supervisors) addressing factors most critical to supervisor
performance. Administration of the instrument to 114 CPS workers in
St. Louis County, MO, is described in terms of self- vs worker
supervisor evaluation & pre- & posttest supervisor attitude
assessments regarding the process. 3 Tables, 2 Figures, 11 References.
Adapted from the source document.
Journal
(1998)
vol22
no3
pages55-74
Categories
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Personnel
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Personnel Management
