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The Development of a Caseload Weighting Tool
Abstract
Workload measurement systems do not provide a mechanism for evaluating
the complexity of a caseload. The key findings of a review of the
literature showed that a caseload weighting tool would assist the
manager in equitable caseload distribution, based on an objective
measurement of their complexity or "weight." Research shows
that the measurement of the psychosocial acuity or severity of the
case is the best indicator of the complexity of a case. The PIE
(Person-in-Environment) Classification System formed the basis for the
development of a caseload weighting tool. The development &
application of the tool are described in this article. Figures,
References. Adapted from the source document.
Journal
(2006)
vol30
no2
pages25-37
Categories
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Personnel
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Performance Appraisal
