Log in

Building the Knowledge Base of Nonprofit Management:

A Searchable Database

• Themes
• Categories
• Authors
• Journals
• Articles

Clients, staff, and researchers: their role in management information systems.

• Weissman, Harold H

Abstract

A management information system being developed by researchers at the Henry Street Settlement in New York City has stimulated management and staff to begin to explicate program objectives, to develop indices of success, and to carry out exploratory studies of program effectiveness. In these studies, systematic feedback of clients' perceptions of service had significant impact on workers' behavior and attitudes. Decisions to be made dictated the information to be collected. Interest in and understanding of evaluative research were stimulated. (Journal abstract, edited.)

Journal

Administration in Social Work

(1977)
vol1 no1 pages43-51

Categories

1. Evaluation and Information Management  
2. Information Management Systems  

---