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Building the Knowledge Base of Nonprofit Management:
A Searchable Database
Issues in the Development of a Computerized Clinical Information System for a Network of Juvenile Homes
Abstract
This article presents and reflects upon the formative evaluation of
the development of a clinical information system for a network of
juvenile homes. Several key problems were identified: The development
of the system initially focused on inputs rather than expected
outputs, and end users played only a minor role in the process. The
system was overly ambitious, designed to fulfill many different
expectations at one and the same time. Consequently, the instruments
were cumbersome and not sensitive enough to note cultural differences
among target populations. Administrative and organizational supports
were not always adequate to the complexity of the system. The
discussion considers the reasons for these problems and recommends
ways of preventing and dealing with them. Some changes were introduced
in the course of development and in response to interim reports of the
evaluation, and to feedback from end users. The article points to the
need for a coherent body of knowledge on the development of clinical
information systems. (PsycINFO Database Record (c) 2007 APA, all
rights reserved) (journal abstract) m = 2
Journal
(2004)
vol28
no2
pages63-79
Categories
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Evaluation and Information Management
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Information Management Systems
