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Factors affecting the use of computer technology in human service organizations.
Abstract
Advances in computer technology, imaginative work in decision research, and applications of computerized information systems have begun to affect human service agencies in dramatic and substantive ways. But, the application of computers in the day-to-day tasks of practitioners, such as middle managers, line workers, and clinicians, lags behind the potential that information technology has to offer. Using a conceptual model that takes into account factors related to the user and the organizational context, and to information technology, the authors examine which factors facilitate or impede the adoption of computer technology by human service practitioners. Of particular interest are practitioners' actual use of computers, their views about the usefulness of information technology for their tasks, and the organizational context in which they work. (Journal abstract.)
Journal
(1990)
vol14
no1
pages87-101
Categories
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Evaluation and Information Management
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Information Management Systems
