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Building the Knowledge Base of Nonprofit Management:
A Searchable Database
From Data to Intelligence: Introducing the Intelligent Organization
Abstract
Technology is transforming societal systems in ways not previously
considered. Businesses have had the resources & incentives to
implement technological advances much quicker than have human service
agencies. This article examines business uses of technology &
applies the concepts & principles to the human service delivery
system. The result is the conceptualization of an intelligent
organization linked to a virtual infrastructure that connects agencies
locally & globally in order to accumulate, enhance, &
disseminate agency, field, & professional expertise. Concepts are
illustrated using examples from the area of child protective services.
This analysis points to the need for human service professionals to
become partners in creating the global knowledge & the technology
infrastructure that deliver information when & where it is needed
to guide their decision making & create systems that learn. 3
Figures, 30 References. Adapted from the source document.
Journal
(2002)
vol26
no1
pages1-21
Categories
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Evaluation and Information Management
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Information Management Systems
