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Building the Knowledge Base of Nonprofit Management:

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Program Evaluation Strategies

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Evaluation and Information Management

Program Evaluation Strategies Articles

• A conceptual framework for selecting management indicators in nonprofit organizations.
• A Customer-Oriented Model for Managing Quality in Human Services
• A Review of Models for Measuring Organizational Effectiveness Among For-Profit and Nonprofit Managers.
• A three-factor model of administrative effectiveness.
• An eye for evaluation.
• An Interdisciplinary Conversation on Research Method Best Practices for Nonprofit Studies.
• Assessing Program Stabilization: An Extension of the "Differential Evaluation" Model
• Assessing Service Accessibility
• Casemix and caseload: measurement of output of a social work agency.
• Communalities and Distinctions in the Measurement of Organizational Performance and Effectiveness Across For-Profit and Nonprofit Sectors
• Comparing the Performance of Multiple Human Service Providers Using Data Envelopment Analysis
• Data collection: are social workers reliable?
• Desired service outcomes: toward attaining an elusive goal.
• Developing a comprehensive outcomes management program: A ten step process.
• Evaluating Program Outcomes as Event Histories
• Evaluating state level integration of human services.
• Evaluation as a means of organizational learning.
• Evaluation in Care Programs: With Illustrations from Homemaker-Chore n California
• Evaluation Resources for Nonprofit Organizations.
• Implementing child mistreatment risk assessment systems: lessons from theory.
• Improving Performance? The Adoption and Implementation of Quality Systems in U.K. Nonprofits.
• Management by Measurement: Organizational Dilemmas and Opportunities
• Management style, job satisfaction, and service effectiveness.
• Measuring Client Outcomes: The Experience of the States
• Measuring Clinical Outcomes and Their Use for Managers